"Always a pleasure working with the Techs from Separators, as well as the customer service group in scheduling services. I couldn't think of a better group to work with."
"Johny came in and helped us get up and running... as always, he helps us with other issues on different separators."
"Technician was on time & nice to deal with. Outstanding service."
"Great response to unplanned obstacles that arose."
"The technician was prompt and jumped right into repairs. If he had questions, he was able to reach out to other technicians for direction. The task was finished quickly with great results. The turn around time from initial call was very short till someone was on site."
"Robert Weems is knowledgeable and professional in every way. Good to work with technicians like that in the field."
"John Locey is an excellent technician, very professional and informative. We are glad to have him service our equipment!"
"Thank you again for all of your help! Seems it's getting harder and harder in today's world to find people like your company. From my first call with your parts department manager, everything has went exceedingly well."
"Their scheduling is very easy, and they’re good about accommodating my facility’s timeframe. Plus, they have bilingual service technicians. Makes a huge difference when the majority of our employees are Spanish speaking."
"We work with Separators in a handful of our fluid milk plants — I’ve known some of their technicians for years. They’re quick at getting spare parts."
"I have worked with Juan for many years. He continues to provide great service."
"Was very pleased with the quick response and service. Very knowledgeable service personnel. Thank you."
"Juan is always punctual and works hard with a great attitude all while training my team!"
"We had to postpone the original date to work on our equipment and the technician and his helper understood. The following day, once they started the work, they didn't stop until the machine was back working. They stayed later to see how it would work and had to do some minor work on it. The following day (Saturday), they came back to do some more tests to be sure it would be to our satisfaction."
"John arrived when he said he would and had us running in about 5 hours. Could not ask. for any better service than that. EXCELLENT."
"Anthony called the day before service to verify work and start time. He showed up at the specified time and proceeded to do an excellent job. He reviewed the work that was completed and explained any issues that he found in a professional manner. It was a pleasure working with Anthony."
"Jon Locey was very professional when performing the service. He answers any questions that my technicians have regarding the machine."
"Knowledgeable, professional, and efficient. They were in close contact with every aspect of the inspection, letting us know the condition of the machine. They didn't replace parts that didn't need to be replaced, keeping our budget in mind."
"The technicians arrived on time, treated everyone with the utmost respect, were very flexible and knowledgeable of our equipment. Our technicians enjoyed working with them."