Our centrifuge bowl rental program makes it easy to send your bowl in for repair. Our technicians can swap your damaged bowl with a rental assembly so that you can avoid unnecessary downtime and keep production moving.
Unlike many OEMs that send their centrifuge bowls overseas for repair, we perform all bowl balancing services at our production facility in Indianapolis, Indiana.
While you can use standard shipping options to get your bowl to our field shop, we recommend using Separators for shipping your centrifuge bowl. That way, we always know where your bowl is (and can ensure that your bowl won’t experience damage during shipping).
Parts needed for your major centrifuge service visit will be shipped to you before our technician’s arrival. If communicated, technicians will also have electable parts shipped. Electables are major components that do not get replaced unless needed (e.g., spindles, gears, housings). We do this if we suspect it’s about time to replace components that wear out at irregular intervals. That way, we have what we may need on hand (and we will ship back any unused parts to our shop). Our parts department is also available to help you get the specific OEM or Separators part you need, any day of the year.