Shop service includes all repairs that can’t be completed in the field during major and minor service visits.
Repairs that would take too long to repair in the field, or require special equipment that we cannot bring to your plant, are sent to our Separators shop in Indianapolis.

Damage adds up over time. We see a lot of centrifuges sent to our shop that could have been repaired and put back on the production line had they been sent in earlier. When our service technicians identify a needed repair in the field, it is because the repair falls into one of these three categories.
Pitting or defects in your bowl can threaten the structural integrity of the bowl shell, risking catastrophic failure.
When we identify and repair a defect early on, it can add years to the life of your equipment. Ensuring the bowl is balanced will reduce the vibrations it causes. High vibrations shorten the life of drive components and can cause damage to the bowl itself.
A centrifuge that goes without repair won’t be able to perform at its best, making it difficult to meet production goals.

For bowl repairs, Separators can provide field technicians to oversee the removal and reinstallation of your bowl (as well as the installation of a rental bowl, if needed).
Once your bowl is at our shop, we thoroughly clean it and bring in our estimator to give it a full inspection. This includes a dye penetration test to check for any cracks that may not be visible. This thorough inspection helps us provide accurate quotes, and ensures we can fix your bowl and send it to you in excellent condition.
Even the slightest adjustment to a bowl can impact its balance. Every bowl sent to our shop is balanced and tested with water before being shipped back to your plant.
Shop repair service FAQs.Your field technician will flag it during a minor or major service visit. If a repair requires equipment we can't bring to your plant — or would take too long to complete in the field — it comes to our Indianapolis shop.
Bowl shells with pitting, galling, or fit issues; sliding pistons; disc carriers; lock rings; lower frames; tubs and domes; pumps and impellers; disc compressors; and bowl balancing. If it can't be fixed in the field, it can be fixed here.
Bowl repairs typically take 6–8 weeks from the time we receive your equipment — often less if no new components are needed. Pump repairs are usually completed in one to two business days. We'll give you a timeline once we've done the full inspection.
We clean it, inspect it, including a dye penetration test for cracks not visible to the eye, and send you a detailed estimate before any work begins. Every bowl is balanced and water-tested before it ships back to you.
Yes. We can swap your bowl with a rental assembly so your production keeps moving while yours is in our shop. Your technician can coordinate this when the repair is identified.
We recommend using Separators for shipping so we can track your bowl and ensure it arrives safely. For bowl repairs, we can send a technician to handle removal and reinstallation.