Quenton Lind

Here at Separators we understand that great customer service doesn’t end when a technician leaves your facility. In a lot of ways, it’s only the beginning. As the largest independent centrifuge service technician organization in North America, we are committed to being thorough and accurate in all that we do. This includes giving our customers access to the information they need to keep their centrifuge equipment operational for years to come.

Having a centrifuge is vital to many businesses. For instance, dairy companies across the country rely on a working machine to make the best milk products that consumers can find on a store shelf. Centrifuges can perform a whole gamut of operations and these machines are found in a wide range of industries.

Today, rather than talking about the general concept of a centrifuge and its accompanying technology, I'd like to take a chance to discuss their efficiency. In particular, I'll be taking a look at the milk production process.

The centrifugal separation of milk can be a tricky business if your machines aren't efficient. But how could they be more productive? We'll go over five ways to optimize your milk separator and kick your production into high gear.  

Scheduling service for your equipment can be a daunting task. Whether or not you've suffered an equipment failure, fitting service into your schedule isn't always easy. This is a situation equipment operators know all too well. That’s why at our business, we’ve made scheduling routine and emergency maintenance as easy as can be.

When you service with us, you can expect results that are just as streamlined as your production process. We strive to get you back to being fully operational as soon as possible.

No doubt about it, replacing your current centrifuge with a new machine is a large undertaking. Not only does it involve the capital investment of new equipment, it also typically involves reconfiguring feed lines and replacing your baseplate. And in case you're not familiar, replacing a centrifuge baseplate is a big job all on its own. It involves breaking the existing one out, pouring fresh concrete, and waiting for the curing process. And that all comes after you've worked out the details on the business end. Luckily, there's a way to skip this entire process while getting the equipment upgrade you need. 

Are you familiar with what's included in our services at Separators? It's a question we receive quite often out in the field from our customers. From preventative maintenance to emergency services, and everything in-between, our team offers comprehensive service packages. Below is a video illustrating some of these services more in-depth:

Are you familiar with one of the most common questions we receive from our customers? It's one we hear again and again, "How often do I need to do maintenance on my centrifuge equipment?" And although maintenance seems like an easy task, we are all busy — and it's the main reason why upkeep on machinery gets overlooked. So, where do you begin?

CENTRIFUGE EQUIPMENT MAINTENANCE

The effort you put into taking care of your centrifuge machinery will make a world of difference. It will help provide longevity for your equipment. And at the end of the day, we all want to be able to rely on technology, especially when it comes to the caliber of centrifuges.

In order to further illustrate the importance of maintaining your equipment, Separators has put together a video focusing on the three areas of maintenance in response to our customers' questions on centrifuge upkeep:

Both routine maintenance and occasional service are essential to keeping your equipment running optimally. This is to say, centrifuge service cannot be skipped or avoided, but it can be made easy.

One of the biggest obstacles our customers face is time. There never seems to be enough of it. And in the case of centrifuge failure, getting your current machine operational or replacing it with a new one is an urgent task. Every moment that a machine is down can lead to lost production, decreased plant efficiency, and wasted employee time.

Luckily, we've developed a way to get facilities back to production-ready much faster than the OEMs can provide a new centrifuge. Our Quick Delivery Program reduces the wait time for facilities in need of high-quality centrifuge equipment. We can deliver a remanufactured centrifuge that fits your current layout in weeks instead of months. 

Finding a trustworthy centrifuge service provider is important, but how is it done? With the right approach to centrifuge service, your facility will run more smoothly and your final product will be of higher quality. Sometimes, it can be difficult to know if a service provider is trustworthy until after you’ve started working together. To help you figure it out sooner, here are a few qualities to look for.

Time is one of those things we never seem to have enough of. Even (or should I say especially) facilities that run 24 hours a day could use more time. Sometimes, the need to get more and more done in the same number of hours can make it even more difficult to make time for maintenance. Pausing operations for preventative care can be stressful, but ignoring those needs can lead to an even greater loss of time and productivity.