Equipment breakdowns can be a nightmare for production facilities. One machine down and the whole operation comes to a screeching halt. Without a moment’s notice, there’s a full crew without a moving line to work on. Supervisors and managers hurry to locate the source, troubleshoot the issue. Every minute of downtime equals dollars disappearing into thin air.
While we may be best known for field service, where technicians travel to customer facilities and provide on-site service, that’s only part of our service capabilities. At our Indianapolis shop, centrifuge equipment comes to us. We take on the big, the bad, and the ugly. Watch the video to meet a few members of our team and get a tour of our shop.
Centrifuges are massive, powerful machines, and they operate in a very simple and consistent manner. Centrifuges are built to last. But just like any piece of equipment, they eventually reach the end of their usable life. And like most pieces of equipment, routine maintenance and service will make a centrifuge’s usable life longer.
If you’re a large dairy company that requires centrifuge service, know that you can get those needs met by Separators. While it’s true we’re not an OEM, we’re not working out of somebody’s garage either. We are a full-scale company, headquartered in Indianapolis, IN, and we have centrifuge service technicians positioned all across the United States. We want you to consider us as your service provider not only because of our service and expertise, but because of our attention to safety and insurance needs as well.
When you service with us, you'll find yourself benefitting from superior service in a few key areas:
Check out the rest of this blog for a breakdown on each one specifically. If you're looking to schedule a service call, scroll to the end of the page and place a call with us by following the link.
Is your centrifuge currently driven by a fluid or friction clutch? While clutch-driven centrifuges used to be the standard, those days have come and gone. Now, direct drive systems are what everyone wants. They provide numerous benefits, which I’ll cover below.
Here at Separators we understand that great customer service doesn’t end when a technician leaves your facility. In a lot of ways, it’s only the beginning. As the largest independent centrifuge service technician organization in North America, we are committed to being thorough and accurate in all that we do. This includes giving our customers access to the information they need to keep their centrifuge equipment operational for years to come.
Remanufactured centrifuges have numerous distinct advantages over a refurbished or new one. For starters, a remanufactured centrifuge is less expensive than new and better than used. When you hear about used, refurbished, or reconditioned centrifuges, those are different from remanufactured. And the difference is in the details.
Here at Separators service is our core offering. Over the years, we’ve put a lot of time, attention, and resources into ensuring the completeness of our centrifuge service capabilities. We’ve also been thinking about how we can present our services in ways that are clear to any prospective customers who might be considering working with us. In this VLOG, I provide a quick, easy outline of our service offerings. Check it out: