There’s nothing quite like a global pandemic to help you figure out what’s really important. Lucky for us, we were already working on just that. We were toiling behind the scenes, taking a deep dive into Separators Inc. as a company.
Asking questions like: What kind of people are we? What do we stand for? How do we serve our customers? As it turns out, we had a pretty great idea of who we were, and we’ve been doing a lot of things right, but our exterior was a little behind the times. It didn't show us as a company of experts and craftspeople. A company centered on your centrifuge.
Equipment breakdowns can be a nightmare for production facilities. One machine down and the whole operation comes to a screeching halt. Without a moment’s notice, there’s a full crew without a moving line to work on. Supervisors and managers hurry to locate the source, troubleshoot the issue. Every minute of downtime equals dollars disappearing into thin air.
While we may be best known for field service, where technicians travel to customer facilities and provide on-site service, that’s only part of our service capabilities. At our Indianapolis shop, centrifuge equipment comes to us. We take on the big, the bad, and the ugly. Watch the video to meet a few members of our team and get a tour of our shop.
As a company, one of our core values is customer service, offering a steady hand in a chaotic industry. This principle is why everything we do is based on our customers and the businesses that rely on us for their centrifuge needs, 24/7/365. It's also the reason I'm compelled to share the following message as we continue to adjust to the current state of the nation amidst the COVID-19 pandemic.
Take a look.
Millions of Americans are living a reality that looks a lot different than it did one or two months ago. Due to COVID-19, the ways people work, learn, exercise, socialize, and celebrate have all changed. And while we’ve seen many businesses temporarily close their doors, there are many businesses continuing to operate, sometimes at increased levels of demand. These businesses, deemed essential services, are critical to keeping the supply chain moving.
Those of you who grew up in or around farming communities probably remember attending a celebration called Dairy Days. It was a festivity that focused on celebrating all things dairy. Depending on your town, the festivities were likely different, but I bet there were plenty of activities for the kids. Usual suspects could be:
2019 was full of surprises for the dairy industry. Two major players in the industry announced closures, and companies along with their consumers are wondering one thing: what's in store for 2020? This year is shaping up to be an interesting one, with the increased pressure on companies to innovate and redirect the decline in demand.
The top dairy companies are going to be utilizing three distinct dairy industry trends in order to get ahead this year. Dairy industry growth will depend on new innovations from these organizations, and the drive to meet new demands from consumers. Keep reading for a breakdown of our top three dairy trends and one example of dairy innovation in action.
If you’re a large dairy company that requires centrifuge service, know that you can get those needs met by Separators. While it’s true we’re not an OEM, we’re not working out of somebody’s garage either. We are a full-scale company, headquartered in Indianapolis, IN, and we have centrifuge service technicians positioned all across the United States. We want you to consider us as your service provider not only because of our service and expertise, but because of our attention to safety and insurance needs as well.
When you service with us, you'll find yourself benefitting from superior service in a few key areas:
Check out the rest of this blog for a breakdown on each one specifically. If you're looking to schedule a service call, scroll to the end of the page and place a call with us by following the link.
Here at Separators we understand that great customer service doesn’t end when a technician leaves your facility. In a lot of ways, it’s only the beginning. As the largest independent centrifuge service technician organization in North America, we are committed to being thorough and accurate in all that we do. This includes giving our customers access to the information they need to keep their centrifuge equipment operational for years to come.
Having a centrifuge is vital to many businesses. For instance, dairy companies across the country rely on a working machine to make the best milk products that consumers can find on a store shelf. Centrifuges can perform a whole gamut of operations and these machines are found in a wide range of industries.
Today, rather than talking about the general concept of a centrifuge and its accompanying technology, I'd like to take a chance to discuss their efficiency. In particular, I'll be taking a look at the milk production process.
The centrifugal separation of milk can be a tricky business if your machines aren't efficient. But how could they be more productive? We'll go over five ways to optimize your milk separator and kick your production into high gear.