Separators Blog

Your centrifuge doesn't care who your service contact is. It just needs to run.

What does matter is whether the person picking up the phone understands what's actually at stake when your equipment goes down — the milk coming in whether you're ready or not, the production targets your boss is watching, the cost of every hour you're not running. Melissa Comeford does. She joined Separators in May 2026 as Vice President of Sales and Marketing, and she spent 27 years in B2B manufacturing learning that a service relationship is only as good as what happens when things go wrong.

So far, 2023 has proven to be full of supply fluctuations, innovation, and a focus on sustainability. And 2024 already looks to be shaping up to be an interesting year, with an increased pressure on companies to innovate and expand product offerings.

As we look ahead to future change, here are the top four trends we can expect to see from top dairy companies in the year ahead.

Centrifuges are massive, powerful machines. While these machines operate in a simple, consistent manner, the moment a centrifuge bowl becomes unbalanced, the centrifuge quickly becomes one of the most dangerous pieces of equipment on your production floor.

You may not use the term “centripetal force” every day, but you see it in action all the time.

It shows up when a car takes a turn, when equipment spins, and when materials are separated in industrial processes.

Having the right replacement parts for your centrifuge equipment can be a real bottom-line saver. If you’ve ever been on the floor when a centrifuge breaks down, you know the mad scramble first hand. Sourcing centrifuge spare parts might not always be easy, but it is always essential. Here at Separators, our parts department’s primary goal is to get you the parts you need as quickly and efficiently as possible. But don’t just take my word for it. Watch this video to hear it from our team. 

There’s nothing quite like a global pandemic to help you figure out what’s really important. Lucky for us, we were already working on just that. We were toiling behind the scenes, taking a deep dive into Separators Inc. as a company.

Asking questions like: What kind of people are we? What do we stand for? How do we serve our customers? As it turns out, we had a pretty great idea of who we were, and we’ve been doing a lot of things right, but our exterior was a little behind the times. It didn't show us as a company of experts and craftspeople. A company centered on your centrifuge. 

Until now. 

While we may be best known for field service, where technicians travel to customer facilities and provide on-site service, that’s only part of our service capabilities. At our Indianapolis shop, centrifuge equipment comes to us. We take on the big, the bad, and the ugly. Watch the video to meet a few members of our team and get a tour of our shop. 

Centrifuge care and maintenance isn't something that comes naturally to most. Instead, it’s a skill that takes time to develop. I've been working with centrifuge equipment for decades, and I’ve worked with countless individuals who needed training on the basics of centrifuge service and maintenance because if you don’t know, you don’t know. So if you’re new to centrifuge equipment or if you’re just looking for a refresher, I've prepared the following list of ways anyone can increase their proficiency with this equipment.

Millions of Americans are living a reality that looks a lot different than it did one or two months ago. Due to COVID-19, the ways people work, learn, exercise, socialize, and celebrate have all changed. And while we’ve seen many businesses temporarily close their doors, there are many businesses continuing to operate, sometimes at increased levels of demand. These businesses, deemed essential services, are critical to keeping the supply chain moving. 

Editors note: This post was originally published on March 19, 2020 and has been updated to reflect the most accurate state of our operating details. 

First, thank you. We value our clients, our team members, and the communities we serve, especially during these uncertain times.