As a business with multiple offerings, we do have one core offering: service. Because it's at the core of what we do, centrifuge service receives the most time, attention, and resources. We've taken the time to hone our approach to centrifuge service, and our customers love the dedication we put into our service.
Separators A Service Company
Our primary initiative isn't to sell separation equipment or automation services, it's to service your separation equipment and keep your facility running at optimal levels. Here's a look at our service offerings.
Centrifuge Service 24/7
Because a lot of separation equipment runs 24/7, so do we. Anytime, day or night, you can call for or request emergency centrifuge repair. We are here for any service need or separation problem that comes up, any time of day. Plus, we have an extensive parts department capable of same-day shipping. Oftentimes, we can ship a part at the same time we dispatch a technician.
Field Service & Shop Service
Beyond emergency service, we're also a primary destination for regular, routine centrifuge maintenance and service needs. This service is about catching any problems or process inefficiencies and keeping your separation equipment running at optimal levels.
Field service is when we dispatch a technician to your facility, and shop service is for when the services you require need to be performed at our facility. For instance, bowl repair or bowl balancing typically requires shop service.
Non-Binding Service Agreements
We do not lock our customers into multi-year service agreements. Instead, we offer non-binding service agreements. This way, our customers can receive routine, scheduled centrifuge service, and maintenance without feeling trapped.
As a company, this inspires us to earn our customers' business at every interaction. As a customer, this gives you the freedom to receive service elsewhere if we fall short of your expectations.
TOP-OF-THE-LINE SERVICE TECHS
Our service technicians are the reason we can provide high-quality service. When you're looking for service technicians who work on high-speed disc centrifuges, we have the experts. They are based all around the United States, and they have the expertise, capabilities, and resources to perform excellent work.
At Separators we want to be your one-stop shop for centrifuge service, parts, and repair.