Separators Blog

Recently, a large dairy plant experienced the nightmare scenario of a catastrophic failure when the bowl cracked on one of their plant’s MSD300 centrifuges. 

What was the longest wait time you've been given when facing an equipment emergency? 

We often hear about plants waiting more than a week to get a technician out to address an issue — and sometimes, the issue has put the plant at a standstill (or, at best, a significantly decreased production volume).

That's why we make it a priority to provide fast, quality service to our customers with our drop-of-a-hat centrifuge repair.

While minor and major service visits can help keep your centrifuge in good working condition, wear and tear will require you to send in your bowl and other essential components for more extensive service over time.

Centrifuges are massive, powerful machines. While these machines operate in a simple, consistent manner, the moment a centrifuge bowl becomes unbalanced, the centrifuge quickly becomes one of the most dangerous pieces of equipment on your production floor.

Unexpected downtime means lost revenue (and usually lost product). So knowing how to troubleshoot when your centrifuge experiences issues is critical to getting back up and running to meet your production volume goals.

Here at Separators, service is our core offering. Over the years, we’ve put a lot of time, attention, and resources into ensuring the completeness of our centrifuge service capabilities. We’ve also been thinking about how we can present our services in ways that are clear to any prospective customers who might be considering working with us. In this VLOG, I provide a quick, easy outline of our service offerings. Check it out:

Issues in your production line can lead to expensive downtime (and cause major long-term problems). While stopping an issue before it happens is the best way to protect your investments, troubleshooting your operations isn’t always easy.

If your centrifuge separator isn’t running at peak efficiency, you’re leaving dollars on the table. Simple as that. Depending on the product you’re running and the overall setup of your process, the variables that can cause your separator to under perform are countless.

Having a balanced bowl is vital to ensuring that your bowl lives a long, safe, and productive life. Just like you balance the tires on your car, your bowl should be balanced on a regular basis. An unbalanced centrifuge will not operate at peak efficiency and could even be dangerous. To keep your operators safe and your product quality high, centrifuges should be serviced to restore balance.

Does brand matter? 

When it comes to making any large purchase, the answer is a resounding yes.

You invest time, energy, and research into creating a top-quality product. So it’s only natural you’d want to invest in equipment with a reputation for quality, consistency, and longevity. But where should you start?